Responsible Gambling

Responsible Gaming at Dragonia Casino

At Dragonia Casino, we understand that responsible gaming is essential to maintaining a healthy and enjoyable experience for all our players. We are committed to providing you with the tools and resources necessary to make informed decisions about your gaming habits.

Setting Deposit Limits

We encourage you to set deposit limits to control how much you spend on our site. This can help prevent overspending and ensure that your gaming remains a fun and affordable hobby.

• You can set daily, weekly, or monthly deposit limits by contacting our customer support team.
• We will also notify you when you reach 80% of your deposit limit so that you can make informed decisions about your spending.

Cooling-Off Periods

If you feel like you need a break from gaming, we offer cooling-off periods that allow you to temporarily suspend your account. This can be a helpful tool in managing your gaming habits and preventing problem gaming.

• Cooling-off periods range from 24 hours to 30 days.
• You can contact our customer support team to initiate a cooling-off period at any time.

Self-Exclusion

If you feel like you need more extensive protection, we offer self-exclusion as an option. This will block your account for a minimum of six months and can be extended up to 12 months or permanently.

• Self-exclusion is a serious commitment, and we recommend that you carefully consider this option before initiating it.
• You can contact our customer support team to initiate self-exclusion at any time.

Reality Checks

We are committed to providing you with regular reality checks to ensure that you are aware of your gaming habits. These checks will occur every 60 minutes, and you will be notified if you have reached certain thresholds.

Links to Support Organizations

If you or someone you know is struggling with problem gaming, we encourage you to seek help from one of the following organizations:

• BZgA (Germany)
• GAMCARE
• Gamblers Anonymous

We are committed to providing a safe and responsible gaming environment for all our players. If you have any questions or concerns about our responsible gaming policies, please do not hesitate to contact us.

Remember, responsible gaming is everyone's responsibility. We encourage you to make informed decisions about your gaming habits and to seek help if you need it.